Arrears are one of the most common issues facing a business. If you've ever experienced late payment from a customer, you know what that means. Lots of time wasted trying to sort things out, often to no avail. You also know what it represents financially. The costs of negotiation, maintenance of customer relations and loss of turnover can quickly reach staggering sums.

That's why it's more important than ever to know how to effectively manage your customer's delinquencies, especially when the customer in question is a company. In the event that the customer could not pay an invoice within the time allowed. Djaboo supports you in managing your unpaid invoices.

1. Create deposits

Before starting a project with one of your clients, you should establish a deposit with them. This will prevent you from depleting your cash reserves while waiting for the customer to pay. Find out how to establish a deposit in this article.

2. Send reminders

You can send overdue invoice notice manually or automatically with cron job.

Send with cron job

To automatically configure overdue notice, go to Settings → Configuration -→ CronJob → Invoice

If you want to send a same day overdue notice when the invoice is overdue, set the field Automatically send a follow-up after 0, otherwise set it according to your needs.

The second field concerns the return of the overdue notice according to the date of the last notice. If you want to disable resending the overdue notice, set this field to 0.

3. Create credit memo invoices

See our dedicated article oncreating assets here.