Create ticket services

Ticket Services is a feature of Djaboo that allows your customer to select which service/product this ticket is related to when opening a new ticket.

Examples

  • Product/Service 1
  • Product/Service 2
  • Product/Service 3


When your customer opens the ticket, the admin will know that this ticket is related to a specific service.

You can easily enable/disable this option from Settings->Configuration->Support.

To create a new ticket service, go to Settings->Support->Services.