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CRM for marketing and communication agencies
Your digital ecosystem is your best salesperson
Achieve your growth goals with Djaboo. Professionalize the acquisition of customers and prospects! With Djaboo your business grows faster and you stay ahead.
Djaboo is a customer relationship management system that offers a complete solution for collecting, organizing and using customer data. Our CRM helps marketing and communications agencies improve productivity, personalize communications, and deliver measurable results to their clients.
Djaboo, guarantor of an optimal customer relationship
Faced with ever-increasing competition, marketing and communication agencies must stand out on all fronts. Djaboo enables companies to create new opportunities. There are many challenges in the field of communication and marketing. Our CRM offers centralized contact and lead management, allowing agencies to efficiently store and manage key information. By recording the contact details, past interactions, preferences and specific needs of each potential client, agencies can tailor their marketing and communications campaigns to each client.
Develop the customer relationship.
Djaboo allows you to manage customer data. This makes it possible to create accurate databases. The information will be updated automatically for. Sharing information is done instantly and the whole team can access it. Therefore, each employee has the opportunity to view the history of the relationship between the agency and the client. Thanks to the customer card, the manager will be able to access communication by email or telephone. This way, your agency can track customer orders more easily. For each client, small notes such as testimonials and ratings can be added. This opens up more possibilities for adding custom fields.
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Increase the sales force
The centralization of data allows a better knowledge of customers. In marketing and communication, it is very important to send the right message to the right people. But not only that, because the CRM also makes it possible to analyze and understand consumers. Djaboo will help you identify their spending habits and their desires. This leads marketing agencies to create targeted campaigns. Perfect control of your objectives can multiply your turnover. Therefore, Djaboo is essential for improving sales and marketing performance.
Control the after-sales service
With Djaboo, you can also control and manage your marketing agency's after-sales service efficiently. Djaboo's management system allows you to track and manage all customer requests and complaints, ensuring maximum satisfaction. Thanks to Djaboo, you can easily register customer queries, whether they are made by phone, email or other communication channels. All requests are automatically logged in the system, allowing you to have an overview of all customer interactions.
Do customer prospecting
Djaboo allows communication and marketing agencies to find clients. Specifically, it's email and phone options. However, social networks can also be used. Thanks to them, agencies can announce the creation of new events or promote new products. The personalization of marketing campaigns makes it possible to target potential customers. Therefore, the impact of your communication plan will be greater. This thanks to a multi-channel approach for customers and prospects.
Management of contacts and prospects
The CRM allows marketing and communication agencies to centralize and efficiently manage information about their contacts and prospects. With a robust CRM system, you can store data such as contact information, past interactions, preferences, and specific needs of each potential customer. This makes it easy to personalize marketing campaigns and tailor messages to meet each customer's needs.
Campaign and performance tracking
The CRM offers agencies detailed monitoring of marketing and communication campaigns. You can easily measure the performance of each campaign, track conversions, analyze ROI and adjust your strategies accordingly. This visibility allows you to identify what works best and optimize your efforts to achieve optimal results.
Collaboration and information sharing
CRM promotes collaboration between teams within an agency. You can share important information, such as project details, assigned tasks, schedules, and relevant documents, all in one place. This facilitates communication between team members and improves the overall efficiency of the agency.
Process automation
Another powerful feature of CRM is process automation. Agencies can automate repetitive tasks like sending emails, scheduling meetings, and tracking activities. This saves valuable time and allows you to focus on higher value tasks, such as creating innovative marketing strategies.
Efficient customer data management with Djaboo
Customer data management is a crucial aspect for any business that wants to thrive in today's digital world. This is where Djaboo comes in, a revolutionary tool that allows you to manage customer data in a transparent and efficient way. Thanks to its advanced features, Djaboo offers the ability to create accurate databases, automatically update information and share data instantly with the whole team. Additionally, the tool is easy to use and can be integrated with existing systems, making it a valuable ally for companies looking to optimize their data management.
Automatic updates for accurate data
One of Djaboo's most notable benefits is its ability to automatically update customer information. No more hassles with manual data entry or transcription errors. Djaboo connects to different data sources and retrieves the most up-to-date information, ensuring customer data accuracy. This feature helps businesses stay up to date and avoid costly mistakes.
Instant information sharing and access for the whole team
Thanks to Djaboo, sharing information becomes child's play. The entire team has access to real-time customer data, enabling smooth collaboration and rapid decision-making. No more emailing large files or spending hours searching for information scattered across different systems. With Djaboo, information is centralized and accessible in one place, providing greater efficiency and productivity for the entire team.
View customer relationship history at a glance
Customer relationship history is valuable to any business looking to build lasting relationships and provide personalized service. Djaboo facilitates this task by allowing each employee to consult the history of the relationship between the agency and the client. With a user-friendly interface, you can trace all past interactions, including phone calls, emails, and meetings. This feature allows your team to better understand the needs and preferences of each customer, in order to offer them a tailor-made service. Customer relationship history can also be used to analyze customer trends and tailor the service to their needs. Finally, this feature is a valuable tool for creating and maintaining a relationship of trust between your company and your customers.
Direct access to communication by email or telephone
Fluid communication is the key to a successful customer relationship. With Djaboo, you can easily access email or phone communication with each client. No more searching through cluttered inboxes or switching between systems. Djaboo centralizes all communications and allows you to consult them quickly and easily. Whether it is to answer a question, solve a problem or simply maintain contact, Djaboo facilitates communication with your customers.
Track customer orders and add personalized notes
Thanks to Djaboo, your agency can track customer orders more easily. You can view the status of each order, check delivery times and ensure that everything is going according to plan. In addition, Djaboo offers the possibility of adding small personalized notes for each customer. This allows you to take notes, add testimonials, or jot down important details for later reference. These custom notes open up endless possibilities to add custom fields and track each customer's specific preferences.
