CRM for the digital sector
Choose responsive customer service
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Step up a gear with Djaboo
The digitization of industry is at the heart of the priorities of companies in the digital sector. You have to respond to a better informed and more demanding customer. Listening to the customer has become a major issue. Its needs are taken into account as early as possible in the definition of products and services. We are talking about the phenomenon of co-design. Djaboo Makes it easier for you to personalize and transform into orders, to have infallible productivity… So many challenges that companies in the digital sector must take up. But for that, they need to deepen their customer relationship.
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Improve the quality of service
Customers expect a lot from support teams, especially speed. In Insee's report on customer experience trends in 2020, a quick resolution time tops the list of factors contributing to a good customer experience.