Free Sample Cleaning Services Contract Templates

To help you grow your business, we have created a fairly simple yet reliable cleaning services contract template in Word and PDF versions so you can use it over and over.

What's in this model?

• The scope of services

• Public liability

• Payment terms

• Terms and Termination

What is a cleaning services contract?

A cleaning services contract is a contract between a landlord, office manager, real estate agent or building management company and a person or company providing professional cleaning services. The agreement establishes the terms and conditions of the arrangement between the cleaning service and the client. 

Independent housekeepers and janitors can use a cleaning services contract to help them establish new clients and specifically perform only the services written in the agreement.

What are cleaning services?

Cleaning services can be performed for different reasons. You can hire a professional cleaning service to help take care of your home, apartment, office, or other types of commercial spaces. Cleaning services can be used to clean and keep in good condition an apartment, house, office, commercial premises, exterior and interior surfaces, green spaces and buildings. Cleaning services can be used for dry cleaning, wet cleaning, broom cleaning, vacuum cleaning, etc. Cleaning services can be used for surfaces such as parquet, floors, carpets, wooden floors, ceilings and walls.

What are the types of cleaning service contracts?

There are different types of cleaning service contracts. First, there is the on-demand cleaning contract, which includes an annual, monthly or weekly plan. Second, there is the one-time cleaning contract. It is often used when there are special activities in your company. Third, there is the commercial contract. It is a contract that includes the cleaning of the commercial premises and offices of your company.

Why should I use a cleaning services contract?

Obviously, using a contract can help keep your business organized. But it also helps ensure that your business remains profitable. How? Providing your customers with clear expectations about your services and their payment obligations reduces the risk of miscommunication and provides you with strict payment terms, which can keep your revenue consistent.

In addition, contracts are an excellent risk management tool. They can be used as evidence in case one of your clients decides to sue you and may even help lower your insurance premiums.

A cleaning services contract can be used to communicate with your client the type of cleaning service they expect from you and the level of service and details to be provided for each cleaning task.

For example, they may only need to vacuum their furniture once every two weeks if they live alone; but if they own a dog or cat, they may want you to vacuum their furniture at least twice a week. Some furniture may require special cleaning methods or materials.

A cleaning services contract can be used to schedule a recurring housekeeping service (weekly, monthly, etc.) or a one-time annual event such as carpet cleaning or spring cleaning. A housekeeping service usually charges an hourly rate, so it's a good idea for the client to clearly outline the work they want done during your visit.

Other Terms of a Cleaning Services Contract

A cleaning services contract is also known as:

• Cleaning service contract

• Cleaning services contract

• housekeeping agreement

• Residential cleaning services contract

• Concierge services contract

What is a cleaner service contract?

A cleaning services contract can be used to communicate with your client the type of cleaning service they expect from you and the level of service and details to be provided for each cleaning task.

For example, they may only need to vacuum their furniture once every two weeks if they live alone; but if they own a dog or cat, they may want you to vacuum their furniture at least twice a week. Some furniture may require special cleaning methods or materials.

A cleaning services contract can be used to schedule a recurring housekeeping service (weekly, monthly, etc.) or a one-time annual event such as carpet cleaning or spring cleaning. A housekeeping service usually charges an hourly rate, so it's a good idea for the client to clearly outline the work they want done during your visit.

A cleaning services contract is also known as:

• Cleaning service contract

• Cleaning services contract

• housekeeping agreement

• Residential cleaning services contract

• Concierge services contract

When to use a concierge contract?

You should use a cleaning services contract if you are an individual or a business, such as a dry cleaning business owner or janitor, who wants to provide cleaning services to others.

Using a cleaning service contract allows you to:

• Manage your customers

• Maintain your self-employment or business records

• Ensure you have legal recourse in the event of a dispute over payment or services provided

In other words, having a written agreement benefits all parties involved in the cleaning service in that all terms and conditions of the service are recorded so that they can be consulted in the future if necessary.

Important Terms

What information is included in a contract for cleaning services?

The details of each cleaning service contract will be customized for each cleaning company based on their personal circumstances and the services they offer. 

However, the agreement would typically include clauses that address the following:

• Payment and late payment: Will you send an invoice? When do you expect payment?

• Damage to goods during cleaning servicese: What happens if something is damaged during your cleaning service? Who will be responsible?

• Scope of services: are both parties clear about what exactly is included in the work? What happens in case of misunderstanding?

• Liability protections: As a cleaning company, you could be exposed to many risks. How do you protect yourself?

• Duration and termination: How long will this contract last? Is it a current client? Or is it a one-time job? What happens if one party wants to terminate the agreement?

Obviously, these are all important things to consider when building relationships with your clients, and having a cleaning service contract will ensure that you are both on the same page from the start.

What to expect from an office cleaning company?

1. Cleaners :  The commercial cleaning company you choose should provide the cleaning products and equipment needed to meet your unique needs. You shouldn't have to pay extra for the supplies needed to get the job done.

2. Flexibility:  Your business may not operate at the same hours as other businesses in the area. Or maybe you don't want a commercial cleaning crew invading your business during business hours. You need a cleaning company that can accommodate your specific schedule.

3. Trained staff:  It's not a good idea to have just anyone in your office. When you hire a cleaning company, you need to be able to trust the professionals. It's only reasonable that you'd expect all staff to have been properly vetted and trained, and know how to use their cleaning machines safely and efficiently.

4. Expertise:  If your business works in a certain area like the medical field, you will have different cleaning needs. The company you hire should have expertise in your field. They should know which cleaning products and methods will work best for your particular situation.

5. Full range of services:  You never know when a new need may arise. If your commercial cleaning supplier is unable to provide this service, you will have to do without it. Make sure the company you go with offers a full range of services; cleaning rugs, tiles and grout, carpets and more.

6. Disinfection:  Your office provides plenty of hiding places for those pesky germs. Keeping your office healthy is important. A good commercial cleaning company will be aware of all the latest sanitizing practices so you can be sure your office is both clean and healthy.

7. Professional Service:  Sometimes your cleaners have to come during office hours. When this happens, you should expect them to act professionally. After all, they are representing your business while they are in your building. 

8. Best practices :  Your professional cleaning company should know all the tips and tricks for taking care of your dirtiest jobs. They should, in essence, be problem solvers. Hiring a company that knows the best methods for tough jobs will save you time, stress and money.

9. Consistency:  There's nothing worse than expecting to walk into a sparkling clean building, only to find that the cleaning company has missed spots throughout the office. Consistency matters. You should be able to trust that the job will be done to your high standards – every time. After all, dirty, worn floors are a poor reflection of your business.

10. Reliability:  Whether you need a cleaner once a month or annually, you need to be able to count on your commercial cleaning supplier. They should show up on the days and times scheduled, ensuring that your office or building gets the attention it needs.