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Customer Support
Improve your ticketing system
Optimize your ticket management system with our powerful management software on Djaboo.com. Deliver effective customer support and dramatically improve your customer satisfaction.
Our ticket management solution allows you to streamline and automate your support processes. With advanced features like automatic ticket creation, real-time tracking, and centralized request management, you'll be able to handle every request with precision and speed.
Simplify communication with your customers with an intuitive and user-friendly interface. Our software allows you to easily track interactions with your customers, set up reminders, and collaborate with your team to resolve issues quickly.
Never miss a ticket and give your customers an exceptional support experience. With our ticket management software, you'll be able to track every request, assign priorities, and ensure quick and efficient resolution.
Don't leave any customers waiting. Upgrade to our ticket management software now and revolutionize your support system to deliver unparalleled customer service.
ticket management software
Maximize the efficiency of your help desk with our powerful ticket management software!
The satisfaction of your customers is our top priority. In a world where speed is essential, our CRM offers a must-have solution to meet your customers' high expectations for support. Thanks to our ticket management system, you will be able to process requests with unparalleled responsiveness, thus offering an unparalleled customer experience.
According to the INSEE report on customer experience trends in 2020, speed of resolution is the number one criterion for guaranteeing a positive customer experience. With our software, you will be able to manage incoming tickets in an efficient and structured way, ensuring a quick and orderly handling of each request.
Our CRM gives you more than just ticket tracking. You will also be able to follow the progress of each request, from opening to resolution, keeping a clear overview of processing times. This way, you can take proactive steps to continually improve your performance and customer satisfaction.
Make speed your best ally in managing your help desk. Join our ticket management CRM today and provide your customers with an unparalleled customer experience marked by speed, efficiency and satisfaction. Together, let's build an exceptional customer relationship that will make your company a key player in excellence.
Fill in and open your tickets
Optimize the management of interactions with your customers thanks to our powerful CRM.
With our solution, you can easily fill in and open tickets when your customers contact you by phone. Thus, you create a detailed history of each exchange and ensure an accurate follow-up of your relationship with each client.
Our ticketing software offers you a range of tools and features to simplify ticket management. From creation to resolution, including follow-up, each step is handled efficiently and professionally.
Thanks to our intuitive interface, you can centralize all your customers' requests, whether by e-mail, social networks or any other communication channel. Our ticketing system allows you to manage requests in real time, providing a smooth and responsive customer experience.
With our solution, you get intelligent automation to solve problems quickly and efficiently. Our ticket management software is designed to help you provide quality support, meet your customers' needs, and improve their overall experience.
Integrate our ticket management tool into your business and benefit from optimized organization, increased efficiency and improved productivity. Create a comprehensive and seamless problem resolution system, providing your customers with exceptional service and quick solutions.
Don't let any customer request go unnoticed. Opt for our ticketing software and ensure efficient management of each interaction. Meet your customers' expectations, resolve incidents and provide top-notch support. Choose our solution for an unparalleled customer experience.
An email dedicated to your support
Optimize your customer support with a dedicated address such as support@monentreprise.fr. Connect this address to your djaboo.com space and set up the necessary redirections. Thanks to this configuration, each email you receive will be automatically converted into a ticket in our CRM. If the email comes from a customer who is already registered, the ticket will be directly associated with his customer file. You can also filter emails and only register those from known customers by enabling the option “Create tickets only by registered emails”.
With our ticket management solution, you benefit from a smooth and efficient process to respond to your customers' requests. Thanks to our advanced ticketing software, you centralize all information and manage requests in an organized way. Our system allows you to track and resolve issues quickly, providing the best customer experience.
Our ticketing tool offers a user-friendly interface and intelligent automation to facilitate incident resolution. It lets you manage and respond to requests in real time, all in one place. With comprehensive functionality and seamless integration, our ticket management software improves your team's efficiency and boosts productivity.
Stop wasting time with a cluttered inbox. Opt for our reliable and free ticketing system, and offer your customer support a fast and effective resolution. Say goodbye to tracking and management hassles with our comprehensive and intuitive solution.
We provide you with a superior customer experience, intelligent automation and clear dashboards for an overview of your business. Simplify your processes, reduce resolution times and improve customer satisfaction. Join us today and learn how our ticket management software can transform your customer support.
Ticket assignment
Each member of your team can be easily assigned to one or more tickets, thanks to a simple and intuitive interface.
Our ticket management software offers you a complete solution to respond effectively to your customers' requests. From monitoring emails to managing requests on social networks, to centralizing information in a knowledge base, our tool makes your daily work easier.
Improve your customer service by providing fast and efficient problem resolution. Our CRM allows you to automate certain tasks, centralize data and provide real-time answers. By integrating our ticketing tool into your organization, you improve the efficiency of your team and guarantee an optimal customer experience.
Stop wasting time juggling different platforms. With our CRM, you have a single interface to manage, track and resolve issues. Create custom dashboards, track ticket progress, and boost your team's productivity.
Trust our ticket management software, used by leading companies like Zoho and Freshdesk, to provide your customers with exemplary customer service. Simplify your workflow, respond quickly to requests and ensure customer satisfaction.
Don't leave any ticket unanswered. Opt for our CRM today and discover a more efficient and organized way to manage your customer requests. Improve your customer experience, resolve issues faster, and turn every interaction into a loyalty opportunity.
Reply to a ticket
Deliver exceptional customer service by using our powerful CRM to respond to tickets efficiently and professionally. Our simple and intuitive interface makes it easy to manage customer requests, allowing you to centralize all the information needed to resolve issues quickly.
With our ticketing software, you have a complete tool to manage and track tickets in an organized way. You can receive customer inquiries via email, social media or any other channel, and handle them efficiently with our advanced features.
Our CRM gives you the ability to integrate your inbox, manage tasks and track tickets in real time. You can collaborate with your team to solve problems efficiently and deliver an exceptional customer experience.
Stop wasting time looking for scattered information. With our ticket management software, you can centralize all data and benefit from a complete dashboard to visualize and analyze customer requests. Our automated system helps you respond quickly and efficiently, improving your productivity.
We offer a complete and free solution to answer tickets and resolve incidents. Our CRM incorporates the best features on the market to help you create an optimal customer experience and manage your customer service efficiently.
Do not wait any longer to offer quality support to your customers. Try our ticketing software now and see how it can improve your business efficiency and satisfaction.
Real-time ticket status
Get real-time ticket status and efficiently manage your customer requests.
Our ticket management software offers an intuitive and comprehensive interface to respond quickly and efficiently to the needs of your customers. With advanced features like centralizing information, automating tasks, and resolving issues, you can deliver an exceptional customer experience.
Centralize all your customer requests in a single ticketing system. Our CRM allows you to manage, track and resolve issues quickly and efficiently. With our user-friendly interface, you can easily sort, filter and prioritize tickets for better organization.
Our ticket management tool helps you improve your team's efficiency by automating repetitive tasks and providing comprehensive dashboards for real-time tracking. You can quickly identify issues, propose solutions, and offer personalized support to each customer.
Don't leave any ticket unanswered. With our ticketing software, you can efficiently manage your customers' requests through different channels such as email, social media and online chats. Provide comprehensive support and rapid issue resolution for an exceptional customer experience.
Join our ticket management CRM today and experience the power of automation, problem solving, and organizational efficiency. Improve your customer service, increase productivity and create a solid relationship with your customers.
Prioritize tickets based on their level of urgency
Our advanced ticketing system allows you to prioritize tickets based on their level of urgency, ensuring quick resolution of issues.
With our ticket management software, you have a full set of features to manage and centralize your customer requests. Our user-friendly interface makes it easy to support tickets, whether by email, social media, or other communication channels.
We understand the importance of providing an exceptional customer experience. That's why our CRM incorporates automation tools to help you respond to requests in real time and resolve incidents quickly. You can also create custom dashboards to efficiently track and manage tickets, improving the efficiency of your support team.
Our ticketing software is easy to use and offers a complete solution for problem solving. Whether you are a small business or a large organization, our system adapts to your needs and improves the productivity of your team.
Don't leave any ticket unanswered. Join our CRM today and enjoy all the benefits of a powerful ticket management tool. Give your customers an exceptional experience by resolving their issues quickly and efficiently.
Communicate with customers via ticket comments
Optimize your communication with your customers thanks to our powerful CRM. With our ticket management solution, you can interact with your customers efficiently and professionally using ticket comments.
Our ticketing software gives you all the tools you need to easily manage your customers' requests. Centralize your interactions and track each ticket in an organized way. Whether via email, social media or any other channel, our CRM allows you to respond quickly and resolve issues efficiently.
With our user-friendly interface, you can manage tickets, track customer requests, and offer responses in real time. Our CRM offers advanced automation to improve the efficiency of your support team. You can also integrate our solution with other management tools, centralizing all the data needed to resolve issues quickly and accurately.
Don't leave any ticket unanswered. Provide your customers with an exceptional customer experience by resolving their issues quickly. With our CRM, you have a complete ticketing system, allowing you to efficiently manage requests and guarantee the satisfaction of your customers.
Improve your business productivity by using our ticket management software. Create an efficient and easy-to-use system to solve problems and meet your customers' needs. Don't waste any more time, choose our CRM solution for fast and efficient ticket resolution.
Manage ticket resolution times
Optimize ticket management and improve your customer service efficiency with our specialized CRM. With our advanced ticketing software, you can manage ticket resolution times quickly and efficiently.
Our solution offers a user-friendly and intuitive interface, allowing you to centralize all customer requests in a single inbox. Whether through email, social media or any other communication channel, our ticket management software helps you manage and respond to requests quickly and accurately.
Take advantage of advanced features like automated task creation, real-time resolution, and comprehensive dashboards to track your team's performance. You can also integrate our ticketing tool with other systems for seamless management and maximum automation.
With our ticketing software, you will be able to solve your customers' problems efficiently and quickly. Our problem resolution system allows you to respond to requests accurately, providing the information needed for a full resolution.
Don't leave any ticket unanswered, deliver an exceptional customer experience with our ticket management tool. Gain in productivity, organization and efficiency thanks to our complete and easy-to-use solution.
Find out now how our ticketing software can help your business manage ticket resolution times professionally and efficiently.
Generate customer support performance reports
Generate detailed and relevant reports to assess and improve the effectiveness of your customer service.
With our advanced ticketing software, you can manage and track all customer inquiries in one place. Centralize information, automate tasks, and respond to queries quickly and efficiently.
Our solution offers a user-friendly and intuitive interface, allowing your team to solve problems in real time. With advanced features like automated resolution and social media integration, you'll be able to deliver an exceptional customer experience.
With our ticket management tool, you can create custom dashboards to track your customer service performance. Analyze data, identify recurring issues, and take action to improve customer satisfaction.
We offer you a complete, easy to use and highly efficient ticketing system. Leave no incident unanswered and resolve issues quickly and accurately. With our CRM, you will have all the necessary tools to optimize your customer support and increase the efficiency of your organization.
Say goodbye to manual processes and adopt our ticket management solution for maximum productivity. Trust our expertise and benefit from superior customer support.
A customer portal to track their tickets and find answers
Give your customers privileged access to our advanced customer portal, designed to make it easy for them to track their tickets and find quick answers to their common questions.
Our customer service software gives you a complete solution to efficiently manage your customer requests. With our powerful ticketing tool, you can centralize all incoming requests, whether they come from your company inbox, social networks or other communication channels.
With our advanced features, you can manage and resolve issues quickly and efficiently. Our user-friendly interface lets you track every ticket, manage responses, and provide real-time support. You can also automate certain tasks to save time and improve the customer experience.
Our ticket management software is designed to meet the needs of businesses of all sizes. Whether you are a growing small business or a large organization, our solution adapts to your specific needs.
By choosing our ticket management tool, you benefit from rapid incident resolution, increased productivity and better customer satisfaction. We're here to help you improve your customer service and provide an exceptional experience for your users.
Stop wasting time juggling between different customer requests. Centralize your support activities, automate repetitive tasks and resolve issues efficiently. Try our comprehensive ticketing software now and see how it can transform your customer service.
Ticket templates
Maximize your customer service efficiency with our built-in CRM, which offers exceptional ticket management functionality. With our ready-to-use ticket templates, your agents can quickly respond to support requests and common issues, while providing consistent customer service.
Imagine a smooth workflow where your agents can use canned replies, canned replies, and templates to efficiently manage customer inquiries. Our support ticket management software is designed to save you time and reduce the stress of creating personalized responses to every interaction.
Our ticketing system centralizes all the necessary information, whether by e-mail, via social networks or any other communication channel. You can easily manage requests, track their resolution, and deliver an unparalleled customer experience.
With our comprehensive solution, you can improve your team's productivity by automating recurring tasks and solving problems faster. Our user-friendly and intuitive interface allows you to efficiently manage all aspects of customer support, providing a smooth and enjoyable experience for both your agents and users.
Look no further, our ticket management software is the solution you need to optimize your customer service. Join us now and empower your business with increased efficiency, rapid issue resolution, and an exceptional customer experience.
What features does your ticket management software offer?
Our ticket management software offers several advanced features such as automatic ticket creation, real-time tracking, centralized management of requests, simplified communication with customers, team collaboration, setting up reminders, and many more. It allows you to manage each request with precision and speed.
How Does Ticket Management Software Improve Customer Satisfaction?
Our ticket management software allows you to track every request, assign priorities and ensure quick and efficient resolution. By leaving no ticket unanswered, you provide your customers with an exceptional support experience, which helps to significantly improve their satisfaction.
How can our ticket management software improve the efficiency of my help desk?
Our ticket management software allows you to process requests with unparalleled responsiveness. It gives you a clear overview of processing times, allowing you to take proactive measures to continuously improve your performance. In addition, it simplifies communication with your customers thanks to an intuitive and user-friendly interface.
How does our ticketing software simplify the management of customer interactions?
Our ticketing software allows you to centralize all your customers' requests, regardless of the communication channel used (e-mail, social networks, etc.). You can manage requests in real time, ensuring a smooth and responsive customer experience. From creation to resolution, including follow-up, each step is handled efficiently and professionally.
How does the feature for assigning tickets to support team members work?
Our ticket management software offers a simple and intuitive interface that allows you to easily assign each ticket to one or more members of your support team. This makes it easier to distribute tasks and collaborate within your team, which improves your customer service efficiency and ensures that issues are resolved quickly and efficiently.
