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CRM services for businesses · B2B services · Sales & operations teams

Le CRM business services
which links sales, execution, and invoicing

When selling services to businesses, the real risk isn't "lacking in demand." The real risk is losing track of the process from the initial contact, through the quote, the contract signing, delivery, and finally, payment. And this connection is easily lost: an unrecorded call, a forgotten follow-up, a quote sent without context, a project launched without a clear framework, an invoice sent too late… and ultimately, a team exhausted because they spend their days picking up the pieces.

Djaboo centralizes everything in a single folder: the client, the opportunity, exchanges, documents, the project, tasks, invoicing, and follow-up. The result: fewer oversights, greater visibility, and an administrative team that moves "within the flow."

Clear pipeline
Framework projects
Tracked payments

For B2B service companies: consulting, IT, maintenance, training, recruitment, agency, recurring services, one-off interventions, and all teams that want a simple organization, without multiplying tools.

djaboo.app — Customer file
Customer · “Helios Services”
HS
Incoming request
Audit + 3-month support
To frame
DV
Quote
Scope + planning
Revival
PJ
Project
Tasks + deliverables
Plan
FA
Invoicing/Billing
Deposit to be collected
To send
6
Stocks
9
tasks
2
Docs
Visibility
on what is progressing
Secured
protected data
We’ve Got Their Trust
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Why service companies are scattering

Because a serve is a sequence of actions.
little things that have to fall into place

When you sell a B2B service, you're not selling a "product" that you ship. You're selling a promise, and then you deliver on it over time. And that promise depends on details: a well-understood need, a precise quote, a simple signature, clear planning, a team that knows what to do, and invoicing that tracks milestones.

The problem is that each step often uses a different tool. The request is collected via email. The opportunity is tracked in a spreadsheet. The quote is prepared using a template. The project is managed elsewhere. And as for the invoice, it's "dealt with later." At first, it works. Then it grows. And at some point, the organization becomes fragile: everything relies on memory, messages, and goodwill.

A useful CRM for business services is one that helps you work consistently, not one that imposes a complicated process. Djaboo is designed for this: a central client file, interconnected steps, and simple actions that prevent files from getting lost.

Less time wasted
Less searching for information, less "can you send me back...", and more clear actions on a daily basis.
Fewer oversights
Follow-ups, next steps, documents: what isn't written down gets lost. Here, it stays in the file.
More visibility
You know what's progressing, what's stalled, and what needs to be restarted. No "magic" spreadsheet required.
Secure base
Controlled access, traceability, and protected data. You retain control over your customer relationship.
Before the sale: capture, qualify, follow up

Turn requests into files.
not in lost messages

Service companies receive requests from all over the place: referrals, forms, calls, LinkedIn, partners. This influx is an opportunity… except when it becomes a source of stress. Without organization, urgent requests take precedence, those that are “just” important end up being forgotten, and you find yourself following up too late.

Djaboo lets you treat each entry like a clear case file: who the client is, what their needs are, what the budget is, what the deadlines are, and what the next action is. It's not a "magic" promise: it's simply a straightforward method, easy to apply on a daily basis.

The advantage is that sales become much more consistent. The teams know what to do: call, request a brief, prepare a proposal, or follow up. And most importantly, the follow-up is no longer just a mental exercise. It's visible, planned, and shared.

  • Each new contact is qualified without unnecessary re-entry.
  • A clear pipeline: we know where the opportunities are
  • Simple follow-up: avoid saying "we'll talk again in two weeks"
  • Best handover: sales → operations

To explore these building blocks: crmmanagement of prospects, pipeline et reminders.

Pipeline · B2B Services
Opportunities (example)
New
Compliance Audit
Channel: recommended
To qualify
Monthly maintenance
Recurring contract
Revival
Feasibility study
Internal training
Program + dates
Appointment booked
Proposition
3 month support
Deliverables + schedule
To send
Validation
Renewal
Budget confirmed
OK
Follow-up to be done
Restart “Monthly Maintenance”: validate scope + send proposal today.

A B2B sale is often won through consistency: responding quickly, framing the conversation correctly, and following up confidently. It's not about being aggressive, it's about clarity. When follow-ups are planned and not impromptu, they become natural. And when the team sees the same information, you avoid duplication: two people following up, or no one following up at all.

Sign without friction

quote clean,
another signature simple, and a real framing

In the service industry, misunderstandings are costly. A vague quote leads to endless discussions. An overly complex quote delays the decision. The goal is clarity: what's included, what's not, how we work, and what happens next.

Djaboo helps you generate quotes from the right context: the client file and the opportunity. And once it's approved, you keep track of everything in one place. No more searching for "which version is correct," or pasting PDFs into random folders.

  • Quotes related to the opportunity: context, needs, discussions
  • Improved readability: fewer back-and-forths, more decisions
  • Signature and documents attached to the client file
  • Smoother transition to execution

Direct access : quote et signature.

Quote · Validation
Proposition
“Support · 8 weeks”
Send
Framing points
Deliverables: audit + action plan + follow-up
OK
Milestones: kickoff / weekly update / review
OK
Outside the scope of services: urgent, unplanned requests
To be specified
Signature
Pending
When the scope is clear from the outset in the quote, execution is simpler. And the client relationship is healthier.

One detail that makes a big difference: once the quote is signed, you should be able to launch the project without having to redo the brief. In many teams, sales operates in one area and production in another. Djaboo bridges this gap. The client senses your organization, and you gain speed without sacrificing quality.

Deliver without chaos

The client file becomes a project.
with tasks who are really making progress

Business services often share the same problem: execution is "all in the mind" and "in the communication." Progress is made, but there's no clear picture of what's actually being done, what's stalled, or what the client truly expects. The result: numerous minor delays, rework, and a feeling of constant pressure.

With Djaboo, you establish a simple foundation: one project per client (or per assignment), stages, and tasks. No need for a perfect methodology. The key is to make visible what needs to be done, by whom, and by when. And because the project is linked to the case, documents and decisions are readily available in context.

  • Projects structured by client, mission, or subscription
  • Assigned tasks: clear responsibilities
  • Documents and exchanges related to the project
  • Better coordination between salesperson, project manager and team

Direct access : Projects ongoing et tasks.

Project · Execution
Mission checklist (example)
Kickoff
Information gathering
access / docs
OK
Action plan
priorities
To be confirmed
Production
Deliverable 1
initial version
In progress
proofreading
Returns
Planned
Validation
Customer validation
GO / NO GO
Pending
Fencing
Review of
next steps
Things to do
What the team sees
What's been done, what's blocking progress, and what needs to be validated. This avoids the "we thought that..." scenario.

In B2B services, customer satisfaction often stems from one thing: the feeling that you're in control. Not because everything is perfect, but because you're clear, responsive, and consistent. A well-defined project, visible tasks, and a clean history significantly reduce misunderstandings and tension.

Cash in without running

La billing who follows the mission,
and Team unpaid invoice reminders without discomfort

Many service companies face the same situation: the work is delivered, but the invoice is sent late. Or it's sent on time, but payment is delayed and no one wants to follow up. The result: your cash flow becomes strained, you compensate with stress, and you waste time tracking accounts.

Djaboo puts things into perspective: invoicing is part of the normal workflow of a project. When a step is validated, the invoice is prepared. When an invoice is sent, its status is tracked. And if there's a delay, the follow-up isn't an awkward moment: it's a normal, structured action.

The most important thing is visibility. Cash flow isn't a "surprise" at the end of the month. When you know early on what you need to collect, you can manage things more calmly: salaries, subcontracting, investments, recruitment.

  • Client- and project-related invoices: less re-entry required
  • Clear tracking: sent, paid, pending
  • Structured follow-up to avoid delays that are becoming entrenched
  • Better view of future cash flow

Direct access : billing, unpaid invoice reminders et Treasury.

Invoices · Tracking
Cycle “delivery → invoice → payment”
Invoice #F-1821
Mission deposit · sent
Pending
Scheduled relaunch
If not paid: J+7
Revival
Payment received
Status updated
OK
What this avoids
Delays "out of habit". And cash flow becoming a source of anxiety at the end of the month.

Following up on an overdue payment isn't a conflict. It's good practice. When everything is tracked in the same tool, follow-up becomes factual and regular, and you maintain a simpler customer relationship. And most importantly: you regain control of your cash flow, which is vital for a service company.

Piloting without a spreadsheet

Un CRM reporting useful :
What needs to be done is not pretty curves.

A service company doesn't win with "complex" spreadsheets. It wins with quick decisions: who to follow up with, which project to prioritize, which file is stuck, and which invoice is overdue. Djaboo gives you simple views to manage your business without spending your week consolidating files.

Direct access : CRM reporting.

Dashboard · Activity
11
Opportunities
6
Projects
4
Invoices
To monitor
Opportunity: planned relaunch
Revival
Project: Client validation pending
Blocked
Invoice: late payment
To be processed
An action-oriented view: restart, unlock, invoice, collect payment.

Useful reporting doesn't have to be complicated. It just needs to help you do the right things at the right time. When you see delays early, you avoid them. When you see hot opportunities, you avoid missing them. And when you see unpaid invoices, you prevent them from becoming the norm.

Many teams create their own in-house systems: one spreadsheet for sales, one for projects, one for invoicing, one for cash flow. Then everyone spends time "updating" them. With an all-in-one tool, the data comes directly from actual usage: it's simpler and more reliable.

Prices

A simple price,
without bad surprise

Start for free and upgrade to the paid plan only if it suits you. No annual contract required.

Starter

Free

Try it out without obligation

Ideal for structuring your customer base and initial opportunities, then following a simple execution.

  • Up to 500 contacts
  • Basic commercial pipeline
  • 5 quotes and 5 invoices per month
  • Simple project management
  • Mobile app included
Start for free

No bank card

Recommended

Pro

29€

/ month · per user

For teams that want to connect everything: sales → project → invoices → reporting, and work regularly.

  • Unlimited contacts and opportunities
  • Unlimited quotes and invoicing
  • Projects + tasks
  • Reporting
  • Follow-up and reminders
14-day free trial

No bank card

Company

Quote only

Teams, multiple entities, specific processes

For organizations that want a more advanced structure: roles, deployment, support, and customized implementation.

  • The entire Pro plan
  • Team organization
  • Dedicated onboarding
  • Priority support
Speak to an advisor
Free to start No bank card Secure hosting Guaranteed data export

A good CRM for business services is judged over a real week: can the team quickly grasp the context, are follow-ups sent at the right time, are projects clearer, and are invoices generated smoothly? If so, you've succeeded. And this is immediately reflected in the team's mental workload.

Ready to make your organization simpler?

Fewer tools, fewer oversights,
over control on your files

Djaboo is designed for business service companies: centralize customer management, streamline sales, organize projects, and streamline invoicing without having to think about it all day. If you want to see the workflow in action, try a demo. Otherwise, you can get started for free in just a few minutes.

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