When managing a franchise, the key isn't "having data." The key is maintaining consistent execution, tracking the activity of each point of sale, and keeping the connection between headquarters, franchisees, and prospects clear. With Djaboo, you centralize customer relationships and business activity: crm, prospectsSales, invoicing, projects and reporting… all in one tool. Result: fewer tools, fewer oversights, more network visibility.
Network — headquarters view
A franchisor needs standardization: lead tracking, pipeline management, documentation, follow-ups, payment processing, and reporting. A franchisee, on the other hand, needs it to remain simple and useful on a daily basis. The right franchise CRM must do both: provide a common framework and allow for seamless execution in the field.
A network grows when franchisees execute well and consistently, and when the head office has a clear vision. In practice, this comes down to three things: lead management, conversion (pipeline + quotes), and cash flow (invoices + payments + follow-ups). Everything else serves to support these. Djaboo brings these foundations together in one place, with a simple and reusable framework.
In a franchise, a lead that isn't followed up doesn't simply disappear. It turns into a negative experience. The customer doesn't know who to talk to, the franchisee thinks "it's not their lead," and headquarters has no record of what was done. The result: you lose opportunities, but more importantly, you lose credibility.
With Djaboo, you centralize the prospects And you keep a clear record: where the lead came from, who it was assigned to, what was done, and what the next action is. It's simple, but it changes everything: the franchisee works calmly, and headquarters manages without micromanaging.
A good franchise CRM is one that simplifies responsibilities: who's following up, when, and how. And one that allows headquarters to provide support when things get stuck, instead of discovering the problem too late.
In a network, you don't need each franchisee to "invent their own pipeline." You need a simple, common framework that allows you to measure and improve: at what stage are the bottlenecks? Which outlets are following up effectively? Who is sending quotes quickly enough?
With Djaboo, you follow a pipeline coherent, entire network. Each opportunity has a stage, a person in charge, and a next step. When the time is right, the franchisee creates a quote in continuity, without re-entering everywhere.
Franchise CRM becomes a management tool: you do not “control” the franchisees, you help them execute, and you make performance replicable.
Cash flow in a franchise network is often the invisible link… until it becomes a problem. A franchisee can do good work, but if they don't have a routine for invoicing and follow-up, delays accumulate. And the head office discovers it too late.
Djaboo connects your documents: billingfollowed by Payments and vision TreasuryEach point of sale knows what to do, and headquarters sees the trends: pending invoices, delays, reminders.
An effective franchise CRM doesn't replace rigor. It makes it easy. And when it's easy, it gets done.
A network rarely breaks down "all at once." It weakens through small, incremental issues: incomplete information, non-standardized documents, missed follow-ups, overly open or restricted access, and poorly managed opening projects. Franchise CRM must prevent this with a simple and understandable framework.
Djaboo helps you establish this framework. You define the permissions so that everyone sees what they need to see. You're piloting with a reporting Simple. You track deployments and headquarters actions via the Projects ongoingAnd when a process needs to be more consistent, you activate automations. Finally, you avoid re-entering data thanks to... integrations.
The idea is not to monitor, but to make performance replicable. When the framework is clear, the entire network gains in speed and quality.
A franchise isn't managed by looking at the numbers once a month. It's managed with routines. Franchise CRM should help maintain these routines: lead tracking, pipeline progress, quotes sent, invoices issued, payments monitored, and reminders sent. When these routines are consistent, you standardize performance. And when things are standardized, the network grows more smoothly.
No hidden fees. Start for free, scale up when you're ready.
Starter
0€
/ month · forever
To test Djaboo in your actual use case, without obligation.
Pro
29€
/ month · per user
Everything you need to manage your installation and maintenance business.
No bank card
Company
Quote only
Multi-team, multi-agency
For SMEs with multiple field teams and advanced reporting needs.
